Companies, today work in a highly volatile and competitive environment. For any company, whether big or small, it is essential to identify the contextual issues as these may lead to potential risk or an opportunity.
Context of organization is not always the most straightforward clause to understand as it can be interpreted in many ways.
Context of the organization requires businesses to define influences of various elements on the organization and how they reflect on the MS, the company’s culture, objectives and goals, complexity of products, flow of processes and information, size of the organization, markets, customers etc. It is a means to detect risks and opportunities regarding the business context.
Context also ensures the MS works in conjunction with the business's strategic direction. The contextual changes over time shall also be tracked so that the MS is always in-sync with the changes in the internal and external context.
Explaining context of the organization
Explaining requirements under ISO 9001, ISO 14001, ISO 45001 & ISO 22000 (Clause 4.1; 4.2, 6.1) – Latest versions
Discussing the importance of determining the Context of Organisation
Preparing to record the Context of Organisation
Determining Internal and External Issues
Determining Needs and Expectations of Interested Parties
Determining Risks and Opportunities
Determining actions to address risk and opportunities
Defining the scope of MS based on the determined context of organisation
Management system and its processes in support of the Context of Organisation.
Workshop participants will be required to partake in the following activities regarding the discussion of this topic:
1. Design a template that could be used to capture required information perstaining to your organisations: Internal Issues, External Issues and Interested Parties.
2. Determine what will be monitored from the completed information
3. Write the scope of the MS
4. Describe how the MS and its processes could support the Context of Organisation
Upon completion of the workshop, a certificate of successful completion will be issued.
- Facilitator: Wim Nortier